refund policy
Refund and Cancellation Policy
1. General Terms
All eligible refunds are subject to a 5% administrative processing fee to cover non-refundable transaction costs incurred through our payment processor. By submitting payment, you acknowledge and agree to this fee.
2. 30- and 90-Day Classes
Refund Window: Refund requests for 30-Day and 90-Day Classes must be submitted within the first 7 days of instruction.
Post-Deadline: Following the completion of the first week of instruction, no refunds or credits will be issued for any reason.
3. Non-Refundable Programs & Purchases
The following programs and payments are strictly non-refundable from the moment of purchase. No exceptions, grace periods, or credits apply to:
The Rewrite Master Class
Siren Tales
Story Day
Private Consultations
Writing Prompts
Editing Services
Digital Products
4. Tuscany & Solo Retreats
A. The Deposit Grace Period
Guests have a 7-day grace period after placing their initial deposit to change their mind and receive a refund (less the 5% processing fee). After this 7-day period, the deposit becomes non-refundable but may be applied as credit toward another retreat under the timelines below.
B. Cancellation & Credit Schedule
Because we incur significant costs when reserving retreat venues and staff, we cannot offer cash refunds for cancellations outside the initial 7-day deposit grace period. Credits are applied in the following circumstances, and can only be applied toward another retreat (no workshops, consultations, or other services). We offer the following credit schedule:
90+ Days Before Retreat Start Date: You will receive a 100% credit of your total payment toward another Alan Watt retreat within 36 months.
60–90 Days Before Retreat Start Date: You will receive a 50% credit of your total payment toward another Alan Watt retreat within 36 months. The remaining 50% is forfeited.
0–60 Days Before Retreat Start Date: No refunds or credits will be issued.
C. Universal Non-Refundable Circumstances
To maintain the integrity of our retreats and cover non-recoverable costs (such as venue deposits and staffing), our cancellation policy is strictly enforced regardless of the reason for cancellation. No refunds, partial refunds, or credits will be issued for:
Travel Disruptions: Including flight cancellations, missed connections, or travel delays.
Personal Emergencies: Including sudden illness, injury, family emergencies, or changes in work schedules.
Global, Political, & Environmental Events: Including wars, civil unrest, endemics, pandemics, earthquakes, or other acts of God.
Partial Attendance: Including arriving late or choosing to leave the retreat early.
Mandatory Recommendation: Because we cannot make exceptions to this policy for any reason, we strongly encourage all participants to purchase comprehensive “Cancel For Any Reason” (CFAR) travel insurance to protect their investment.
5. How to Initiate a Refund
To initiate a refund or cancellation, you must send a formal email stating your intent to the Community Relations Manager at info@alanwatt.com.
The date the email is received will serve as the official timestamp for determining your eligibility for a refund or credit.
